Practice these basic steps as a best practice:

• You are responsible for bringing your device to school every day that you report to school. 

• Restart your iPad every day.

• Clear your cache after school.

• If you borrowed a school device for the day, don't forget to log out of all applications (Canvas, Google, Google Classroom, Class Dojo, etc.) before returning the device to your teacher.

• Do not eat or drink around your NPS-issued device.

• Wash hands after eating to keep the keyboard, touchpad, and computer screen free of grease and gunk.

• Charge the iPad every night. This is very important to avoid borrowing a device that you are not familiar with.

• Connect your device to its charger if the power level falls below 20%

• Treat the device with care, avoid extreme heat or cold, liquids, putting any weight on the screen, and dropping/tossing the device.

• Be careful of earphones as the wires  are delicate and can break very easily near the connector

• Restart your Mi-Fi or HotSpot weekly

  • Try to avoid using the microwave during school hours as it can disrupt the Mi-Fi or HotSpot's signal

  • If the Mi-Fi or network is slow or unresponsive, unplug it, take the back off and press the reset button. Power it back on again.

  • It is a good practice to unplug the Mi-Fi or HotSpot from the charger when it is not in use to keep the battery from swelling and exploding.

If you have problems with your device